Privacy Policy

Last updated: December 5, 2025

Jag Mart operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Jag Mart is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information depending on how you interact with the Services:

• Contact details including your name, address, billing/shipping address, phone number, and email.
• Financial information including credit/debit card details, payment information, transaction details, and payment confirmations.
• Account information including username, password, security questions, and preferences.
• Transaction information including items viewed, added to cart, purchased, returned, exchanged, or cancelled.
• Communications including information shared when you contact customer support.
• Device information including device type, browser, IP address, and unique identifiers.
• Usage information including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you when you create an account, visit the Services, or communicate with us.
• Automatically through cookies, device data, and usage tracking.
• Service providers who collect or process information on our behalf.
• Partners or third parties.

How We Use Your Personal Information

Depending on your interactions with us, we may use your personal information for:

• Providing, tailoring, and improving the Services including processing payments, fulfilling orders, managing accounts, arranging shipping, processing returns/exchanges, and customizing your shopping experience.
• Marketing and advertising including sending promotions or showing ads based on your activity.
• Security and fraud prevention including detecting or investigating fraudulent activity and securing accounts.
• Communicating with you including support responses and updates.
• Legal compliance including responding to law enforcement or legal requests.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate purposes including:

• Shopify, service providers, and vendors that enable our Services.
• Marketing partners for advertising and analytics.
• When you authorize or direct us to share information, such as shipping or social media logins.
• Affiliates and corporate group members.
• Business transactions (mergers, acquisitions, bankruptcy, legal obligations, or enforcement actions).

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Information submitted through the Services may be shared with Shopify and other service providers, potentially in other countries. Shopify may also use your information for enhanced features that support our business. In these cases, Shopify is responsible for processing your personal information.

To learn more, review the Shopify Consumer Privacy Policy or visit the Shopify Privacy Portal for applicable rights.

Third Party Websites and Links

The Services may include links to external sites not controlled by us. We are not responsible for the privacy or security of such third-party sites. Information shared on external social media or public platforms may be visible to others.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If a child has shared personal information, please contact us to request deletion. We do not sell or share personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security system is perfect, and we cannot guarantee absolute security. We recommend avoiding unsecure communication channels for sensitive information. Personal information is retained based on factors such as account status, legal obligations, and operational needs.

Your Rights and Choices

Depending on your location, you may have the following rights:

• Right to Access / Know
• Right to Delete
• Right to Correct
• Right to Portability
• Managing communication preferences such as opting out of promotional emails.

You may exercise these rights by contacting us or using tools provided on the Services. Shopify-related rights should be exercised via the Shopify Privacy Portal.

Complaints

If you have concerns about how your information is processed, please contact us. Depending on your location, you may also appeal decisions or contact your local data protection authority.

International Transfers

Your personal information may be transferred outside your country. For transfers from the EEA or UK, we rely on approved mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page along with a revised “Last updated” date.

Contact Us

If you have any questions regarding this privacy policy, you can reach us at:
Email: jagmartbusiness@gmail.com